Job Description

Chief Growth Officer – Correctional Services

Reports to: President/CEO, Correctional Services

Job Summary
The Chief Growth Officer (VP, Growth) – Correctional Services is a dynamic, strategic leader responsible for driving business growth, expanding client relationships, and ensuring long-term retention within the Corrections sector. This executive will lead the development and execution of sales strategies, cultivate new business opportunities, and strengthen partnerships with state, local and federal government agencies and other prospective clients and stakeholders. Success in this role requires deep market insight, strong sales acumen, and the ability to lead high-performing teams in a complex, regulated environment.  

The ideal leader in this role motivates and empowers teams to achieve exceptional results, demonstrates charisma, practical expertise, and a passion for growth, fosters a culture of integrity, professionalism, and innovation, and collaborates effectively across organizational boundaries and with C-suite clients.

About Correctional Services
Aramark’s Corrections line of business delivers innovative food and commissary solutions to correctional institutions across North America. With a commitment to safety, operational excellence, and rehabilitation support, our Corrections team partners with federal, state, and local agencies to provide essential services that improve outcomes for the populations. We combine industry-leading expertise, technology, and a service-driven culture to help our clients achieve their mission.

Job Responsibilities

•    Develop and implement growth strategies to drive new business acquisition and expand existing accounts within the Corrections sector.
•    Lead a team of sales, business development and retention professionals to source new opportunities and deliver tailored solutions aligned with Aramark’s strategic objectives. 
•    Build and manage a robust pipeline of prospects, leveraging CRM (Salesforce) tools for accurate forecasting and reporting.
•    Cultivate senior-level relationships with correctional agency decision-makers, positioning Aramark as a trusted strategic partner.
•    Oversee account planning, vertical expansion, and cross-functional collaboration with operations, marketing, legal, and finance.
•    Lead proposal development, RFP responses, and strategic negotiations for high-value contracts.
•    Champion financial planning that aligns client outcomes with internal execution and commercial goals.
•    Ensure long-term client value and satisfaction from acquisition through retention.
•    Analyze market trends, regulatory changes, and competitive landscape to inform growth strategies.
•    Foster a culture of urgency, accountability, innovation, and continuous improvement within the team.
•    Ensure all external executive searches and candidate slates are inclusive of underrepresented backgrounds.

Leadership Expectations
•    Personal Leadership: We engage our growth and learn from each other.
•    People Leadership: We enable the growth of our team, peers, clients, and business partners.
•    Customer Leadership: We empower our people to create experiences that matter.
•    Business Leadership: We elevate the Aramark experience globally, through insight & innovation. 

Qualifications

•    Bachelor’s degree required; MBA or advanced degree preferred.
•    10+ years of B2B sales, business development, or strategic account management experience in a services or regulated industry.
•    Proven track record of sales growth, strategic account development, and managing multi-million-dollar portfolios.
•    Experience in corrections, facilities management, or government contracting preferred.
•    Expertise in large system sales, account management, and business process outsourcing.
•    Strong presentation, negotiation, and executive communication skills.
•    Proficient in CRM tools (Salesforce) and Microsoft Office Suite.
•    Ability to travel as needed, estimated at a minimum of 50%
•    Commitment to diversity, equity, and inclusion in all talent practices.

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