Job Description

In this role, the person would assist with FO duties like answering phones, scanning documents, scheduling patient, assisting patients with paperwork, as well as assisting the therapist with patient care in the gym. The ideal candidate would work in the afternoons.

Carolina Physical Therapy & Sports Medicine is a physical therapist-owned outpatient physical therapy group committed to providing a level of care and a patient experience, unlike the "average physical therapy clinic." We provide care for our patients specific to their individual needs and presentations. We have an innovative treatment model that allows you to truly focus on each patient every visit and for patients to receive more individualized attention and care.

Job Description

The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. 

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Qualifications

Patient Care Coordinator

Qualifications

• High school degree or equivalent
• Excellent in-person and phone customer service
• Proficient in Word or Excel
• Close attention to detail
• Great time management and organizational skills 
• Team player attitude and energetic with a focus on excellent customer service
• Previous experience working in a medical receptionist role is preferred but not required.

Additional Information

What we offer:

• Competitive compensation.
• Excellent benefits package including 401k, health, dental, and generous paid time off.
• Multiple opportunities for professional development, specialization, and leadership.
• Employee discount plans.
• Employee Assistance Program (EAP).
• Opportunities for personal growth and advancement.

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