Job Description

Our Chick-fil-A restaurants are seeking marketing minded team members who want to bring their experience to our growing business. We pride ourselves on having a fast-paced growth culture where aspiring leaders are continually developing and enhancing their skills and the skills of those around them.

The Social Media/Marketing Assistants will report directly to the Area Director of Marketing and will be responsible for creating meaningful interactions with our guests through emotional connection marketing efforts in-store, at events and online, by leveraging food, people, fun and community. 

Position Type:   

Part-Time, 10-20 hours per week

Pay Type: 

$18-22/hr 

Responsibilities:  

• Protect the Chick-fil-A brand 
• Follow all Chick-fil-A Brand Visual Identity Standards, Restaurant Social Guidelines and Best Practices 
• Preemptively inform store leadership of any events, promotions, or Team Member important information
• Offer insight and ideas for promotional events and content to align with seasonal and national campaigns. 
• Follow the restaurant’s monthly marketing calendar to create content aligned with local campaigns.

In-store Marketing:  

• Sample items (LTOs), during peak time periods 
• Blitz surrounding businesses as discussed with the Director of Operations and Area Marketing Director monthly 
• Update Community Board through providing content and coordinating execution seasonally 
• Replace flowers as needed in restaurant's dining room 
• Update display cases with merchandise as needed 
• Ensure all POP and signage is up to date, in good condition and replace as needed 
• Decorate and maintain store for events and holidays
• Promote the Cow as the mascot or escort during events 
• Represent as community connector at in-store and external events (including Spirit Nights) 
• Responsible for visual presence at ADPs 
• Create flyers as needed when Office Administrator is not available 
• Learn brand standards for Chick-fil-A (CFA home) 
• Use Canva 
• Send Custom Support for approval, make changes as needed 

Social Media:  

• Create a social media calendar for each month detailing the type of post and date, ensuring to include a variety of Team Member photos/videos, LTO products, community/hospitality events, and more. 
• Respond in a timely manner to all comments, reviews, and private messages received through social media platforms, in a kind respectful manner consistent with brand voice. 
• Report opportunities and successes to Marketing Director
• Provide monthly invoices for Facebook post boosting and ads spent to Area Director of Marketing. 

Spotlight:  

• Understand how to use Spotlight to drive Chick-fil-A App users to our restaurants with targeted rewards by strategically using filters on an as needed basis 

Required Skills/Abilities:  

• Possess a servant heart and outgoing personality 
• Strong organizational skills and attention to details 
• Ability to prioritize tasks and delegate them when necessary 
• Ability to function well in a high-paced and at times stressful environment 
• Excellent computer skills 
• Canva 
• Excel 
• Knowledgeable in photography, videography, design and editing 
• Proficient in social media platforms: 
• Facebook 
• Instagram 
• Tik Tok 
• Effective written and verbal communication skills 
• Ability to take initiative while staying within brand guardrails 
• Ability to work 20 hours per week 
• Ability to work a flexible schedule that includes both AM and PM hours weekly, including Saturdays based on store needs 
• Possesses Driver’s License and reliable transportation for travel to and from restaurant locations and event sites 
• Trained in order taking and meal fulfillment 

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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