Job Description

Are you a results-driven sales professional with a knack for building strong business relationships? Do you thrive in a collaborative, fast-paced environment where your technical aptitude can shine?

We are seeking an Inside Sales Representative to join our team in North Haven, CT. In this role, you will take full ownership of assigned customer accounts, cultivate new business opportunities, and sell high-quality specialty wire products and services. You will work closely with management, production, and field sales teams to drive profitable business and exceed sales targets.

What You Will Do:

• Account Management & Growth: Cultivate relationships with established and prospective customers. Conduct inbound and outbound sales calls to discuss technical requirements, address challenges, and uncover new business opportunities.

• Order & Quote Management: Provide accurate verbal and written quotations, negotiate order-level pricing and freight terms, and check inventory availability. Enter and manage customer orders accurately using our Axiom ERP system.

• Technical Support: Utilize internal systems to become fully conversant on technical product specifications, helping customers choose the best applications for their specific needs.

• Cross-Functional Collaboration: Partner with field sales staff for a coordinated regional effort, communicate customer needs to commercial and production teams, and recommend stock buys to the purchasing group.

• Continuous Improvement: Utilize CRM tools to track goals, manage the open-order backlog, resolve customer claims, and actively participate in Lean initiatives and ISO compliance.

What We Are Looking For:

• Education: Bachelor’s degree in business, supply chain, or an engineering-related discipline is preferred.

• Experience: Minimum of one (1) year of meaningful B2B technical sales or telephone sales experience. Experience within the metals industry is highly desired.

• Skills: Proficient with MS Office (Word, Excel, Outlook) and standard internet technology. strong organizational, troubleshooting, and follow-up skills are essential.

• Attributes: Self-motivated, results-oriented, and an excellent communicator who excels in a team-based environment.

• Travel: While this is an office-based role, you must be willing and able to make occasional visits to customer locations to maintain strong working relationships.

salary: $70,000 - $75,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Key Responsibilities

• Sales & Account Management: Respond to inbound inquiries, make outbound prospecting calls, provide quotes, negotiate pricing/freight, and manage orders from entry to delivery using the Axiom ERP system.

• Customer Relations: Build strong relationships, provide technical assistance, resolve customer claims, and perform CRM updates.

• Operations Collaboration: Monitor inventory, recommend buys to purchasing, coordinate with production, and align with field sales.

• Continuous Improvement: Learn ISO concepts, comply with SOPs, and participate in Lean initiatives.

Skills

• Inside Sales

Qualifications

• Years of experience: 0 years
• Experience level:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Permanent employment, Temporary work, Work experience placement, Shift work

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