Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Health Operations Expert

Type: Contract

Compensation: $30–$65/hour

Location: Remote

Role Responsibilities

• Design realistic, end-to-end healthcare workflows that challenge today's best models.
• Grade agent performance in scenarios across revenue cycle and claims, healthcare administration, and clinical documentation support.
• Build scenarios in areas like claims submission, denial appeals, medical coding in ICD-10 and CPT , and patient communications.
• Develop challenging scenarios requiring long sessions of focus.
• Work independently and asynchronously to improve AI model performance .

Qualifications

Must-Have

• 3+ years in healthcare operations, revenue cycle management, or medical billing and coding.
• Working fluency in at least two of: ICD-10 / CPT coding, claims workflows, EHR systems (Epic, Cerner, Athena), or HIPAA compliance.
• Comfortable with healthcare artifacts like claim forms and coded charts.
• Clear written communication; articulate reasoning and decisions step by step.

Preferred

• CPC , CCS , or equivalent certification.

Compensation & Legal

• Hourly contractor

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check:
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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