Job Title: Enterprise Account Manager
Location:New York (remote + travel)
Reports To: VP Client Servicing, Enterprise
Department: Operations
The Enterprise Account Manager will oversee the growth and management of SellCord’s enterprise level client accounts, ensuring that our enterprise level clients receive top-tier support and guidance. You will join a team of Enterprise Account Managers to support clients by tailoring strategies to drive account growth on Walmart.com. This role requires a mix of account strategy and strong client relationship skills.
As an Enterprise Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on Walmart Marketplace. You’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment.
Manage the day-to-day operations for assigned accounts and act as the primary point of contact
Prepare and deliver performance updates, replenishment reports, and meeting recaps
Collaborate with internal teams to ensure smooth product launches and task execution
Coordinate with advertising managers to optimize client campaign performance
Monitor sales data and key performance indicators to identify trends and make recommendations
Maintain strong client relationships through timely and professional communication
3+ years of experience in enterprise level client facing roles; marketing or sales experience is a plus
Proficiency with G suite tools including Gmail, Google Calendar, Sheets, Google Docs, and Slack; experience with project management tools is a plus
Solid written and verbal communication skills, with attention to detail
Ability to multitask and prioritize effectively in a fast-paced environment
High emotional intelligence and ability to adapt to different client styles
Strong organizational and time management skills
Be part of a dynamic and supportive team in a fast-growing company
Enjoy opportunities for professional development and career growth
Competitive compensation, benefits, 401K match, and paid time off days.
Work with cross-functional teams dedicated to innovation and operational excellence
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