Job Description

• Note: Please apply for full-time positions only, and applicants must have a Food Service (any) certificate.



Brand summary

Cold Stone Creamery and Wetzel's Pretzels Cold Stone Creamery: Cold Stone Creamery’s products include: Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies Cookie sandwiches ,Smoothies, shakes, and blended coffee drink Wetzel's Pretzels: Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS

Job description

Crew Member at Cold Stone Creamery & Wetzel's Pretzels - New Albany

We are excited to announce the opening of a new Cold Stone Creamery & Wetzel's Pretzels (similar to Auntie Anne's).

We are currently hiring Store Crew Members and Store Managers. Candidates with prior hands-on experience in similar food service environments are strongly preferred and will have an added advantage.

Store Address:

5780 N Hamilton Rd, Suite F, Columbus, OH 43230 (New Albany)

Store Hours 9 AM to 10 PM daily

Store Training : 03/23 to 03/26

Store Opening Date : 03/27/2026

Crew Member

Cold Stone Creamery & Wetzel's Pretzels

We are excited to announce the grand opening of Cold Stone Creamery & Wetzel’s Pretzels! We are looking for energetic, friendly, and hardworking team members to join our opening crew.

• Crew Members are responsible for delivering exceptional customer service, preparing high-quality products, and maintaining a clean and welcoming store environment. Team members will be cross-trained to work in both concepts.

Customer Service

• Greet and serve guests with enthusiasm and a positive attitude
• Take accurate food and dessert orders
• Handle cash, credit card, and POS transactions
• Answer customer questions about menu items and promotions

Food Preparation

• Prepare and mix ice cream creations according to Cold Stone standards
• Roll, twist, bake, and finish pretzel products according to Wetzel’s standards
• Prepare smoothies, shakes, drinks, and dips
• Follow all food safety and sanitation guidelines

Cleanliness & Organization

• Maintain clean counters, prep areas, and dining spaces
• Follow health department and company sanitation standards
• Restock ingredients, supplies, and packaging
• Assist with dishwashing and trash removal

Teamwork

• Work efficiently in a fast-paced environment
• Support team members during busy periods
• Communicate clearly with supervisors and coworkers

Opening & Closing Duties

• Assist with daily setup and breakdown
• Complete cleaning and closing checklists
• Help maintain inventory and product quality

Qualifications

• Positive attitude and strong customer service skills
• Ability to stand for extended periods
• Ability to lift up to 25 lbs
• Flexible availability (including evenings, weekends, and holidays)
• No experience required — training provided

Cold Stone Creamery and Wetzel's Pretzels
Cold Stone Creamery:
Cold Stone Creamery’s products include:
Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies
Cookie sandwiches ,Smoothies, shakes, and blended coffee drink
Wetzel's Pretzels:
Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles
Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS

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