Job Description

Job Description
The Breast Imaging Coordinator provides administrative and clinical coordination support within an outpatient breast imaging center. Ensures accurate scheduling, documentation, and tracking of patient imaging, biopsy, pathology, and follow-up care in accordance with MQSA and FDA guidelines. The Coordinator reviews orders, retrieves external imaging, monitors BI-RADS follow-up requirements, and facilitates timely communication between patients, radiologists, and referring providers. Promotes efficient workflows, regulatory compliance, and seamless care coordination while supporting a high-quality patient experience aligned with institutional standards.
Responsibilities

• Review, organize, and validate completeness of imaging orders, patient histories, and supporting documentation prior to appointments.
• Schedule and coordinate breast imaging, breast interventional, and breast MRI appointments using the EMR.
• Track patient follow-up care in accordance with MQSA/FDA guidelines and internal breast center protocols.
• Generate and distribute required patient and physician notification letters per regulatory requirements.
• Communicate results and follow-up instructions to patients and referring providers as directed by radiologists.
• Obtain, verify, and document receipt of imaging orders from referring physicians.
• Research, retrieve, and upload external imaging and reports into PACS/EMR to ensure availability for interpretation.
• Maintain tracking logs for biopsies, surgical outcomes, recalls, and pending pathology results. Enter and update pathology and follow-up information accurately in the EMR.
• Monitor BI-RADS follow-up recommendations and ensure timely scheduling of additional imaging or procedures.
• Contact patients and physician offices to coordinate care, clarify orders, and resolve missing documentation.
• Provide logistical support to Breast Imaging Radiologists to promote efficient patient throughput.
• Assist with preparation of daily schedules by confirming completeness of images, reports, and required documentation.
• Support interdepartmental communication to ensure seamless patient transitions between imaging, surgery, and referring providers.
• Maintain organized electronic and paper documentation in support of compliance and audit readiness.
• Provide patient assistance and guidance during clinic visits as needed.
• Participate in departmental meetings and quality initiatives to improve workflow and patient experience.
• Perform other duties as assigned to support Breast Center operations.

Qualifications

• Demonstrates commitment to the mission, vision, and patient promise in all interactions.
• Knowledge of outpatient breast imaging workflows, including screening, diagnostic, and interventional coordination processes.
• Working knowledge of MQSA/FDA follow-up documentation and patient notification requirements.
• Proficiency in EMR and PACS systems for scheduling, documentation, image retrieval, and report tracking.
• Strong organizational skills with ability to manage multiple patient cases, recalls, and follow-ups simultaneously.
• High attention to detail to ensure completeness and accuracy of patient records, orders, and reports.
• Strong verbal and written communication skills to interact effectively with patients, physicians, and clinical staff.
• Ability to coordinate care across internal departments and external physician offices. Analytical thinking skills to identify missing documentation, incomplete orders, or gaps in follow-up care.
• Ability to maintain confidentiality and handle sensitive patient information in compliance with HIPAA.
• Demonstrates initiative and problem-solving skills in resolving scheduling, documentation, and communication barriers.
• Ability to work independently within established protocols while collaborating in a team-based clinical environment.

Education

• High School Diploma or Equivalent

Required Skills
Three (3) years of previous related experience in a healthcare delivery position. Prior experience as a mammographer preferred.

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